1. What we collect
Brazilkeys collects information you voluntarily provide through our contact and matching forms: name, email, phone (optional), city of interest, budget range, timeline, and goal. We also collect standard analytics data (page views, referrer, device type) through Google Analytics 4.
2. How we use it
Your form data is used solely to match you with one or more vetted real estate brokers in Brazil. We may also send you occasional updates about Brazilian real estate (market reports, new city coverage, regulatory changes) — you can unsubscribe at any time.
3. Who we share it with
We share your brief with the broker(s) we match you to. We do not sell, rent, or otherwise transfer your data to third parties for marketing purposes. Brokers in our network sign confidentiality agreements covering buyer-lead data.
4. Cookies and analytics
We use Google Analytics 4 to understand how visitors use the site. Analytics cookies do not personally identify you and are governed by Google's privacy policy.
5. Children's privacy (COPPA)
This site is not directed at children under 13. We do not knowingly collect personal information from minors under 13. If you are a parent or guardian and believe a child under 13 has submitted data through this site, contact us at privacy@brazilkeys.com and we will delete it promptly.
6. California residents (CCPA)
If you are a California resident, you have the right to know what personal information Brazilkeys collects about you and how it is used, to request deletion of your personal information, and to opt out of any sale of personal information. We do not sell personal information. Contact privacy@brazilkeys.com to exercise these rights. We will respond within 45 days.
7. European visitors (GDPR)
If you are located in the European Economic Area (EEA), you have the right to access, rectify, erase, or port your personal data; to restrict or object to its processing; and to lodge a complaint with your national data protection authority. Our lawful basis for processing contact and matching form data is the performance of a service at your request. Contact privacy@brazilkeys.com to exercise your rights.
8. Brazilian users (LGPD)
Under Brazil's Lei Geral de Proteção de Dados (LGPD), you have the right to confirm, access, correct, delete, or port your personal data, and to file a complaint with the ANPD. Contact privacy@brazilkeys.com to exercise these rights. We will respond within 15 business days.
9. Data retention
Inquiry data is retained for 3 years after your last interaction. Analytics data follows Google's standard 14-month retention.
11. Favorites and localStorage
When you favorite a listing, we store the listing slug in your browser's localStorage — locally, on your device. This data never leaves your browser unless you submit it via a form.
12. Contact
Privacy questions: privacy@brazilkeys.com